Customer Service

At Blue Cross and Blue Shield of Kansas City (Blue KC), we help people navigate the ever changing world of healthcare by providing answers and solutions to our more than one million members in the Kansas City region.

Blue KC is dedicated to helping our members get the most out of their healthcare coverage. We offer consumer-focused products and services to meet the needs of our customers and a team committed to guiding our members toward the best decisions for their health.

Our award-winning customer service team is seeking committed, caring people to handle the day-to-day questions that concern our members. Training is available for those who desire to provide solutions and clarity to our members.

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